EPM Managed Service Operations (MSO) – Hyperion Support

TGG’s EPM MSO is a managed service offering specifically designed to provide you a tailor-made care program for your Oracle Hyperion Enterprise Performance Management (EPM) platform (e.g., consolidations, planning, management analysis and reporting, etc.)

  • Prefer to be focused on analysis for decision support as opposed to “keeping the lights on” maintenance?
  • Having trouble retaining administrators?
  • Is there a backlog of Hyperion enhancements building up?
  • Are routine IT maintenance tasks causing unplanned service outages?
  • Only need “half a body” (e.g. 0.5 FTE) to maintain Hyperion?
Much akin to Amazon’s elasticity model to computing, our Canadian-based EPM MSO team is adept to scaling with your business.  Where else can you find skilled resources to ramp up during peak business periods and ratchet down during calm waters?

ADD VALUE

Our Associate Consultants see more through servicing multiple clients and industries across the Oracle Hyperion EPM suite of products (e.g., Hyperion Financial Management, Hyperion Planning, Essbase, Financial Data Quality Management, etc.)

They also do more than routine maintenance such as supporting our Hyperion Solution Architects in the design and roll-out of Hyperion-based solutions (e.g., SG&A analytics extension, automated cash flow analysis, value driver tree modelling, etc.).

By design, they know more about finding ways to mine greater value from your Oracle Hyperion EPM platform.

EPM MSO helped a client reduce Hyperion licensing by 30%.

MANAGE RISK

Your Oracle Hyperion EPM platform is home to one of your most valuable information assets – financial data.  It needs to be tuned and operate in perfect harmony.

Would you rather have your powerful platform purr like a single fiddler? Or roar like the symphony under Oracle Hyperion EPM maestros – constantly moving like clockwork and poised for the next masterpiece?

Not only do we assign multiple Associate Consultants for each subscribing client, they also have ready access to our entire TGG team from Senior Associates to Solution Architects as well as access to senior Oracle engineers with whom we have forged a deep relationship with in our 20+ years in the Hyperion space.

Did you know the average tenure of a Hyperion Administrator is 3.5 years?