It is no surprise that organizations are increasingly adopting automation and agile methodologies to allow their employees to focus on more strategic tasks. One form of automation that is growing dramatically is Intelligent Process Automation (IPA).
By now, many likely have heard about Robotics Process Automation (RPA) whereby a ‘bot’ is programmed to execute a set of recurring interactions with systems in a transparent, secured, and auditable fashion with the primary objective of creating process efficiencies, reducing risk of manual error, and potentially reducing the related operating cost.
IPA takes this a level further by teaching this ‘bot’ to recognize patterns from its processing that otherwise would remain undetected and learn how to handle exceptions or further streamline such tasks.